{"id":342,"date":"2008-12-10T01:33:22","date_gmt":"2008-12-10T01:33:22","guid":{"rendered":"http:\/\/www.beckinabox.com\/blog\/files\/netflix.php#unique-entry-id-28"},"modified":"2008-12-10T01:33:22","modified_gmt":"2008-12-10T01:33:22","slug":"netflix-customer-service","status":"publish","type":"post","link":"https:\/\/beckinabox.com\/?p=342","title":{"rendered":"NetFlix Customer Service"},"content":{"rendered":"<p>2 weeks ago I added the <a href=\"http:\/\/www.scifi.com\/battlestar\/\" rel=\"external\">Battlestar Galactica<\/a> Season 3 six disc set to the top of my <a href=\"http:\/\/www.netflix.com\/\" rel=\"external\">NetFlix<\/a> queue. It was in order from disc 1 to disc 6. They sent disc 4 first. That&rsquo;s no good, especially considering I&rsquo;m on the 1 DVD out at a time plan, so I filed a complaint and sent it back and they sent me disc 1 right away. I had sent that back and then they sent me disc 3. What&rsquo;s wrong with them?<\/p>\n<p>So this time I called them up after a wait of 20 seconds I was patched through to Sara at NetFlix customer service. She has a wonderful voice and couldn&rsquo;t be nicer. She told me that she would sent disc 2 out right away and to hang onto disc 3 when I get it. She told me they were having problems with sending seasons out in order so she would delete the other 3 discs from my queue and for me to just add them one at a time until they correct the problem.<\/p>\n<p>Sara was more than helpful and extremely pleasant. I wished her happy holidays and the total phone called was 2 minutes long. Less than a minute after I hung up I got an email from NetFlix asking me to rate my experience.<\/p>\n<p>I wish I could put in additional feedback on the experience because I found it more than satisfactory and though Sara at customer service was wonderful. Happy holidays Sara!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>2 weeks ago I added the Battlestar Galactica Season 3 six disc set to the top of my NetFlix queue. It was in order from disc 1 to disc 6. They sent disc 4 first. That&rsquo;s no good, especially considering I&rsquo;m on the 1 DVD out at a time plan, so I filed a complaint &#8230; <a title=\"NetFlix Customer Service\" class=\"read-more\" href=\"https:\/\/beckinabox.com\/?p=342\" aria-label=\"Read more about NetFlix Customer Service\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-342","post","type-post","status-publish","format-standard","hentry","category-john_beck","wp-image-borders"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6XpZy-5w","jetpack-related-posts":[{"id":22,"url":"https:\/\/beckinabox.com\/?p=22","url_meta":{"origin":342,"position":0},"title":"Monster&#x27;s Ball 2013","author":"John Beck","date":"October 14, 2013","format":false,"excerpt":"Monsters Ball \u2013 October 26, 20138pm \u2013 \u2019til the wolves howlBuy Your Tickets Now!\u00a0\u201cThen this ebony bird beguiling my sad fancy into smiling,By the grave and stern decorum of the countenance it wore.Quoth the Raven \u201cParty On!\u201d\"Art of Darkness Art Exhibit:\u00a0Everything from the spooky to the spoofy, scary to hairy,\u2026","rel":"","context":"In &quot;Artworks&quot;","block_context":{"text":"Artworks","link":"https:\/\/beckinabox.com\/?cat=4"},"img":{"alt_text":"Monsters-Ball-2013-banner","src":"https:\/\/i0.wp.com\/www.beckinabox.com\/files\/monsters-ball-2013-banner.jpg?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.beckinabox.com\/files\/monsters-ball-2013-banner.jpg?resize=350%2C200 1x, https:\/\/i0.wp.com\/www.beckinabox.com\/files\/monsters-ball-2013-banner.jpg?resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.beckinabox.com\/files\/monsters-ball-2013-banner.jpg?resize=700%2C400 2x"},"classes":[]},{"id":59,"url":"https:\/\/beckinabox.com\/?p=59","url_meta":{"origin":342,"position":1},"title":"Goodbye Sara","author":"John Beck","date":"December 3, 2012","format":false,"excerpt":"These photos were sent to me showing the \u201csold\u201d red sticker next to my painting. Sara is gone forever.","rel":"","context":"In &quot;John Beck&quot;","block_context":{"text":"John Beck","link":"https:\/\/beckinabox.com\/?cat=2"},"img":{"alt_text":"sarasold1","src":"https:\/\/i0.wp.com\/www.beckinabox.com\/files\/sarasold1.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":196,"url":"https:\/\/beckinabox.com\/?p=196","url_meta":{"origin":342,"position":2},"title":"Merry Christmas","author":"John Beck","date":"December 25, 2009","format":false,"excerpt":"Merry Christmas, my buddy James out in San Francisco sent me a Christmas card. Here's what he wrote inside:Thanks buddy! Merry Christmas to you too! I hope you come back to NJ soon!","rel":"","context":"In &quot;John Beck&quot;","block_context":{"text":"John Beck","link":"https:\/\/beckinabox.com\/?cat=2"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.beckinabox.com\/files\/jamescard.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":537,"url":"https:\/\/beckinabox.com\/?p=537","url_meta":{"origin":342,"position":3},"title":"Inspiration","author":"John Beck","date":"May 18, 2015","format":false,"excerpt":"Over the weekend I ran a 24 hour ultramarathon. I've received many comments on Facebook and just had to share this one: I'm so proud of you. I told my son what you've been doing. He asked if you're a hero just practicing. I said practicing for what? He said\u2026","rel":"","context":"In &quot;John Beck&quot;","block_context":{"text":"John Beck","link":"https:\/\/beckinabox.com\/?cat=2"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":339,"url":"https:\/\/beckinabox.com\/?p=339","url_meta":{"origin":342,"position":4},"title":"Maker&#x27;s Mark Gift","author":"John Beck","date":"December 11, 2008","format":false,"excerpt":"Every year Maker\u2019s Mark sends me a unique gift around the holidays.This year they sent me Maker\u2019s Mark wrapping paper along with Maker\u2019s Mark gift tags and Maker\u2019s Mark ribbon. Thank you Maker\u2019s Mark for the gift and thank you for making such great tasting bourbon!","rel":"","context":"In &quot;John Beck&quot;","block_context":{"text":"John Beck","link":"https:\/\/beckinabox.com\/?cat=2"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":240,"url":"https:\/\/beckinabox.com\/?p=240","url_meta":{"origin":342,"position":5},"title":"Paula Abdul says I&#x27;m beautiful&#8230;","author":"John Beck","date":"August 29, 2009","format":false,"excerpt":"For my birthday Paula wants me to know that I'm beautiful. And you know you hard it is to get a compliment from Paula.My birthday is today and my friends Tiffany and Tommy and their children Jovie and Spencer sent me this card. It's totally awesome. It has glitter. Glitter\u2026","rel":"","context":"In &quot;John Beck&quot;","block_context":{"text":"John Beck","link":"https:\/\/beckinabox.com\/?cat=2"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.beckinabox.com\/files\/photo-on-2009-08-28-at-20.13.jpg?resize=350%2C200","width":350,"height":200},"classes":[]}],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/beckinabox.com\/index.php?rest_route=\/wp\/v2\/posts\/342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beckinabox.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/beckinabox.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/beckinabox.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/beckinabox.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=342"}],"version-history":[{"count":0,"href":"https:\/\/beckinabox.com\/index.php?rest_route=\/wp\/v2\/posts\/342\/revisions"}],"wp:attachment":[{"href":"https:\/\/beckinabox.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=342"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/beckinabox.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=342"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/beckinabox.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}